Terms, Conditions, and Description

Bridge Diagnostics is a laboratory specializing in molecular testing. To serve Patients, Bridge utilizes PWNHealth services. The price of your test includes the administrative costs collected for an independent physician to review your information and determine whether testing is appropriate, and fees for other administrative and operational support.

The PWN Services are provided at no cost to you. Additional information is provided on the Test Provider's website.

PWNHealth is an independent healthcare provider network that provides oversight services to you in connection with the laboratory testing that you have requested. PWNHealth and its services are independent from the laboratory and company from whom you requested and registered for the test and their services. Each request is evaluated by PWNHealth before being authorized.

The test you're ordering is collected by nasal anterior nares or saliva, and performed using PCR testing. With PCR testing there is a possibility for the result to be false positive or false negative. For more information please visit FAQs.

After you receive your results, you will have an opportunity to have a telehealth consult with an independent licensed physician or other healthcare provider from PWNHealth, who can answer any questions you may have about your test results and help determine next steps.

If you have been exposed, have tested positive, or are experiencing symptoms of COVID-19 - please follow current isolation guidelines.

Parental Consent for Minors
https://www.pwnhealth.com/terms-of-use-covid-19/
http://www.pwnhealth.com/self-pay-terms-of-use/ (For self-pay programs only)
https://www.pwnhealth.com/privacy-policy-covid-19/
https://www.pwnhealth.com/covid-19/

Frequently Asked Questions

Back

If you feel like you are having a medical emergency, please call 9-1-1.

If you are experiencing severe trouble breathing; continuous pain or pressure in your chest; feeling confused; having difficulty waking up or staying awake; pale, gray, or blue-colored skin, lips, or nail beds; or any other emergency signs or symptoms, please seek immediate medical care.

How does the process work?

Upon choosing the COVID-19 test option that most suits your reason for testing, you will be required to provide demographic information, including insurance information in some cases.

Once you have completed the information needed to process your test, the test request will be reviewed by a licensed physician affiliated with PWNHealth. The physician will provide clinical oversight and care coordination (including review of test requests, review of lab results and counseling when applicable). Bridge Diagnostics is not responsible for clinical oversight services or the services of the physician.

Once your sample has been tested, you will receive a result, either through email or text (determined by your choice at time of collection). Based on your result, you may be contacted by PWNHealth Care Coordination Team.

What is a COVID-19 PCR test?

A PCR (polymerase chain reaction) test checks for genetic material (viral RNA) produced by the virus. This determines if an individual is actively infected with COVID-19 and can spread it to others.

What will my COVID-19 PCR test results tell me?

A PCR test will confirm whether or not you are currently infected with COVID-19. If your results are positive, it is important to isolate immediately and continue to monitor your symptoms. If your results are negative, it means the virus was not present in the sample you provided.

After receiving your results, you will have an opportunity to speak with a licensed healthcare provider who can answer any questions you may have about your test results and help determine next steps in care.

Are there any limitations to COVID-19 PCR tests?

A PCR test may not detect the virus in early stages of infection. In addition, a PCR test may not detect the virus if there was a problem with your sample, such as when the sample is not collected as directed. There is also the possibility of a false negative (a negative result that is incorrect) if you’ve had recent exposure to the virus along with symptoms consistent with COVID-19.

How is a COVID-19 PCR test performed?

A PCR test is conducted either by nasal swab or saliva collection. The nasal swab test requires insertion of a swab into your nose and the back of your throat. The saliva test requires providing a sample of your spit into a collection tube.

How do I prepare for testing?

You do not need to do anything to prepare for the test. You do not need to fast or stop taking any medications before testing. Further instructions will be provided to you at the lab or in your test kit.

Where can I get more information?

Centers for Disease Control and Prevention: About Coronavirus Disease 2019 (COVID-19)

World Health Organization: Coronavirus disease (COVID-19) outbreak

PWNHealth: COVID - 19 FAQ

Please note

The antibody tests and the molecular tests (together referred to as “tests”) have not been cleared or approved by the Food and Drug Administration (FDA).

What does it mean if I have a positive test result?

From CDC:
"If you have a positive test result, it is very likely that you have COVID-19. Therefore, it is also likely that you may be placed in isolation to avoid spreading the virus to others. You should follow CDC guidance to reduce the potential transmission of disease.

There is a smaller possibility that this test can give a positive result that is wrong (a false positive result) particularly when used in a population without many cases of COVID-19 infection. Your healthcare provider will work with you to determine how best to care for you based on the test results along with medical history, and your symptoms"
(CDC Factsheet for COVID-19)

What does it mean if I have a negative test result?

From CDC:
"A negative test result means that the virus that causes COVID-19 was not found in your sample.

However, it is possible for this test to give a negative result that is incorrect (false negative) in some people with COVID-19. You might test negative if the sample was collected early during your infection. You could also be exposed to COVID-19 after your sample was collected and then have become infected. This means that you could possibly still have COVID-19 even though the test result is negative. If your test is negative, your healthcare provider will consider the test result together with all other aspects of your medical history (such as symptoms, possible exposures, and geographical location of places you have recently traveled) in deciding how to care for you.

Laboratories may use pooling when testing your specimen, which means they combine your sample with other individuals samples prior to testing. If your test result indicates your specimen was pooled and you have a negative test result there a small chance that your result is incorrect. You should talk with your healthcare provider if you are concerned.

It is important that you work with your healthcare provider to help you understand the next steps you should take."
(CDC Factsheet for COVID-19)

Who should get a COVID-19 PCR test?

You should get tested if:

You have symptoms of COVID-19 (such as fever, cough, or shortness of breath)

You don’t have symptoms but may have been exposed to COVID-19

You don’t have symptoms and haven’t been recently exposed but live or work in a place where people reside, meet, or gather in close proximity (this can include healthcare settings, homeless shelters, assisted living facilities, group homes, prisons, detention centers, schools, and workplaces).

Your employer, public health department, contact investigator, or healthcare provider has identified you as someone who should get tested.

If you believe you have symptoms of COVID-19 or that you have been exposed to the virus, you should consult your place of work for specific guidance about whether to stay home or continue working.

Visit the CDC website for more information about testing.

Who should not get a COVID-19 PCR test?

You should not get tested if you:

Currently have severe symptoms that limit your daily activities. Seek medical attention right away if this is the case.

Tested positive for COVID-19 in the last 3 months. Speak with your healthcare provider prior to getting tested.

Can my child get tested?

Testing is available for children 4 years of age and older.

If your child has new or worsening emergency warning signs, such as severe trouble breathing, pain or pressure in the chest, feeling confused or having difficulty waking up, or blue-colored lips or face, call 911 or seek emergency medical attention instead of ordering this test.

Should my child get a COVID-19 PCR test?

Your child should get tested if:

They have symptoms of COVID-19
They live in or visit a place where people reside, meet, or gather in close proximity. This can include homeless shelters, group homes, detention centers, playgroups, schools, chuch, camp, daycare, etc.
They have been in close contact with someone with confirmed COVID-19 within the past 14 days

This test may also be helpful if:

Your child may have been exposed and has an underlying condition that may increase the risk for severe disease

If you have any other questions, we recommend that you speak with your child’s primary healthcare provider about testing recommendations to see if testing is right for your child at this time.

How do I prepare my child for testing?

It is important to set realistic expectations. Do not pretend the testing experience will be painless. Reassure your child that the testing process will be quick, the pain won’t last, and that you’ll be with them the entire time. After the test, praise and comfort your child as needed.

Make sure your child is tested when they are less likely to be tired or hungry. Your child does not need to fast or stop taking any medications before testing. Eating and drinking plenty of water before the test will help lower the risk of lightheadedness and can help make the process smoother.

Talk about feelings or practice calming techniques before the test. You can do this by making a game of staying still or practicing breathing exercises with your child. It may also be helpful to distract your child during the procedure.

Before testing, discuss any concerns and questions with your child’s primary healthcare provider. Further instructions will be provided to you at the lab or in your test kit.

Back

COVID - 19 Questionnaire

Do you have COVID-19 symptoms(fever, cough, shortness of breath, etc)?

Required: Yes/No
Yes

When did the symptoms begin?

If you feel like you are having a medical emergency, please call 9-1-1. If you are currently experiencing any of the following symptoms, we recommend that you not delay medical attention and seek testing for the virus from your healthcare provider. Please reach out to your healthcare provider as soon as possible to discuss your next steps in care.

Severe trouble breathing (such as being unable to talk without gasping for air)

Continuous pain or pressure in the chest

Feeling confused or having difficulty waking up or staying awake

Pale, gray, or blue-colored skin, lips, or nail beds

Other emergency signs or symptoms

Which symptoms are you currently experiencing?

Fever over 100.4F
Feeling feverish
Chills
Cough
Shortness of breathe
Difficulty breathing
Fatigue
Muscle or body aches
Headache
New loss of taste
New loss of smell
Sore throat
Nasal congestion
Runny nose
Nausea
Vomiting
Diarrhea

In the last 14 days, have you had contact (been within 6 feet of an infected person for a cumulative total of 15 minutes or more over a 24-hour period, starting from 2 days before illness onset until the time the infected person is isolated) with someone who's been diagnosed with (or is presumed to have) COVID-19? Required: Yes/No

Please make a selection

Yes
No

Have you been tested for COVID-19 before?

Required: Yes/No
Yes
No

What was the result of your prior COVID-19 test?

Molecular

Detected
Not Detected
Unknown

Antigen

Detected
Not Detected
Unknown

Antibody

Detected
Not Detected

Unknown

Unknown

Are you employed in a healthcare setting with direct patient contact?

Required: Yes/No
Yes
No

Are you currently in the hospital?

Required: Yes/No
Yes
No

Are you currently in the ICU?

Required: Yes/No
Yes
No

Do you live or work in a congregate setting?

Required: Yes/No
Yes
No

Which congregate setting?

Work (environment)
Hospital
Nursing Home
Penal institution

Are you pregnant?

Required: Yes/No
Yes

When is your due date?

Do any of the following statements apply to you?

I am 65 or older

I have been told by my doctor that I am very overweight or obese

I have a chronic condition (e.g. diabetes, high blood pressure, kidney disease or on dialysis, liver disease, lung disease or asthma, etc.)

I have a heart condition (e.g. previous heart attacks, heart failure, etc.)

I have a neurologic condition that affects my ability to cough (e.g., had a stroke)

I regularly use tobacco or nicotine products (e.g. cigarettes, e-cigarettes, vapes, hookah, etc.)

I have a condition that weakens my immune system or makes it harder to fight infections (e.g. AIDS, cancer, lupus, rheumatoid arthritis, solid organ or bone marrow transplant, etc.)

I am taking medication that weakens my immune system (e.g. steroids, chemotherapy, immunologics, etc.)

Are you experiencing any of the following severe symptoms of COVID-19? Required: Yes/No

a. Fever of greater than 102°F or a high fever that has lasted longer than 48 hours
b. Severe coughing spells or coughing up blood
c. Unable to speak in full sentences or do simple activities without feeling short of breath
d. Severe and constant pain or pressure in the chest
e. Feeling confused
f. Slurred speech or seizures
g. Having difficulty waking up or staying awake
h. Feeling very tired or lethargic
i. Dizziness, lightheadedness, or feeling too weak to stand
j. Pale, gray, or blue-colored skin, lips, or nail beds
k. Feeling like you can’t stay at home because you feel seriously ill
i. If you are experiencing severe symptoms, please seek immediate medical care instead of ordering this test

Yes
No

Have you received a COVID-19 vaccination? Required: Yes/No

Yes
No

Your insurance may cover at home COVID tests at no out of pocket charge to you. If you are interested in receiving your at-home COVID tests, please select the following: Required: Yes/No

Yes
No

Rx Bin #

Rx Group #

ID Number

Welcome

Please enter patient information to setup a COVID-19 sample collection.

Please choose a collection location:

Required: Location

Test Type: Rapid

First Name

Last Name

Required: First and Last Name

Gender
Required: Gender

Female
Male
Other

Birthdate (MM/DD/YYYY) Required: Valid Date of Birth.

Birthdate used to validate identity for results viewing.

Disclaimer

There are many causes of fever, cough, and shortness of breath. COVID-19 is just one condition that may cause these symptoms. This test does not rule out the possibility of other illnesses and infections that may be present instead of or in addition to COVID-19.

If your child’s condition changes before you are able to obtain the test or the test result, please contact your pediatrician or visit your local emergency room as soon as possible.

If your child is experiencing any severe or concerning symptoms, seek medical attention right away instead of ordering this test, especially if your child:

Has a fever that is accompanied by a rash
Has a temperature of 100.3°F or higher for more than 48 hours, or a temperature of 102.2°F despite using fever-reducing medications
Appears ill or is acting unusual or less active than normal
Has had less appetite than normal over the past 48 hours

This test is not intended for children with chronic illnesses(such as asthma, kidney disease, heart conditions, sickle cell disease, etc.).Please follow - up with your child’s healthcare provider for additional information about testing.

Tests requested for patients under the age of 18 require parent or guardian contact information.

First Name

Last Name

Phone Number

Address

City

Zip

How would you like to be notified of your results?
Required: At least one results delivery method must be selected.

Email
Text Message

Some phone carriers block messages containing links. We encourage opting in to both SMS and Email to ensure delivery.

Email
Required: If Email results delivery is selected, a valid email is required.

Mobile Phone Required: A valid phone # is required.

Required: Phone # required.

Address Required: Address, City, State, Zip (5 Digit)
Address 2

City

State

Zip

Ethnicity Required: Ethnicity

Hispanic or Latino
Not Hispanic or Latino
Other
Prefer not to answer

Race Required: Race

American Indian or Alaska Native
Asian
Black or African American
Native Hawaiian and other Pacific Islander
White
Two or more races
Other
Prefer not answer

Registration Complete

Please provide the collector with the following collection code(s):

Once the specimen has been collected, please confirm the collection code on the specimen tube.

Click here to create another order. Collection codes for any additional orders will be preserved and listed above.